Miscellaneous » Tech Support » Troubleshooting Tips

Troubleshooting Tips

  • MANY problems can be fixed by RESTARTING the computer. Try this before sending the child for additional assistance.
  • Logging on: If the computer asks for the old password just click-- forgot-- then click proceed. This will take you on without any issues
  • Please remove headphones by pulling on he sturdy part that you plug it in by. This will help prevent them breaking off in the computer.